ServiceNow Training in Hyderabad
with
100% Placement Assistance
- Expert Trainer with 15+ Years of Experience
- One - One Mentoring from PVN Globe Team
- Attend Unlimited batches for 365 Days
- 100% Placement Guarantee till you get Job
- Expert Trainer with 15+ Years of Experience
- Expert Trainer with 15+ Years of Experience
- One - One Mentoring from PVN Team
- Attend Unlimited batches for 365 Days
- Expert Trainer with 15+ Years of Experience
- 100% Placement Guarantee till you get Job
ServiceNow Trainer and Batch details
| Trainer Name | Ajay (Certified Trainer) |
| Trainer Experience | 15+ Years |
| Next Batch Date | 15-09-2025 (11:00 AM IST) |
| Training Modes | Classroom Training & Online Training (Instructor Led) |
| Course Duration | 3 Months Training + Internship |
| Call us at | +91 7989841513 |
| Email Us at | pvnglobe@gmail.com |
| Demo Class Details | ENROLL FOR A FREE DEMO CLASS |
ServiceNow Course Curriculum
What is ServiceNow?
Cloud architecture and multi-tenancy
ITIL and ITSM overview
Navigating the ServiceNow interface
Understanding applications, tables, and forms
Creating users, groups, and roles
Role hierarchy and access permissions
Delegation and impersonation
Security best practices
Understanding table structures (base, core, custom)
Dictionary entries and field types
Form customization and layout
Schema map
Logging and resolving incidents
Managing problems and root cause analysis
Workflows and SLAs
Task and activity tracking
Normal, standard, and emergency change types
CAB approval and change scheduling
Risk and impact analysis
Change workflows
Creating catalog items, record producers, order guides
Variable sets and catalog UI policies
Flow Designer for automation
Fulfillment process
Configuration Items (CIs) and relationships
CI Classes, CI lifecycle, and CI attributes
Asset lifecycle management
Discovery basics
Introduction to Flow Designer
Building flows, subflows, triggers, and actions
Legacy workflow editor
Notifications and approvals
Client-side scripting (Client Scripts, UI Policies)
Server-side scripting (Business Rules, Script Includes)
Glide APIs (GlideRecord, GlideForm, GlideSystem)
Scheduled Jobs & Events
Creating and configuring portals
Designing pages and widgets
Using AngularJS for custom widgets
Branding and themes
REST and SOAP APIs
Import Sets & Transform Maps
MID Server introduction
IntegrationHub
Creating and sharing reports
Performance Analytics basics
Interactive dashboards
Scheduled reporting
What are Update Sets?
Capturing changes and best practices
Moving between instances (Dev → Test → Prod)
Cloning and backup considerations
CSA (Certified System Administrator) exam prep
Sample questions & mock exams
Capstone project (Build a custom ITSM or HRSD app)
Resume building & interview guidance
Key Points of
ServiceNow Training in Hyderabad
Comprehensive Curriculum:
Our ServiceNow course provides end-to-end coverage of ITSM and ServiceNow platform capabilities. You’ll learn user administration, forms, tables, scripting, workflows, integrations, Service Catalog, CMDB, and Service Portal. Advanced topics include Flow Designer, REST APIs, reporting, performance analytics, and real-time implementation scenarios. This curriculum is aligned with the CSA and CIS certifications to build a strong functional and technical foundation.
Experienced Trainers:
Learn from certified ServiceNow professionals with deep industry experience across ITSM, ITOM, HRSD, and custom application development. Our trainers bring practical insights from enterprise-grade ServiceNow projects to help you grasp real-world use cases and challenges.
Hands-on Training:
Get fully interactive sessions with live examples, guided labs, assignments, and hands-on projects. From incident management to building custom workflows, you’ll work directly in a ServiceNow Personal Developer Instance (PDI) to gain real experience and build your portfolio.
Flexible Learning Options:
Choose between online instructor-led sessions and classroom training in Hyderabad to match your schedule. Whether you’re a full-time student or a working professional, our flexible batches and weekend classes ensure convenient access to training.
Certification Support:
We provide structured preparation for ServiceNow Certified System Administrator (CSA) and ITSM Implementation Specialist (CIS-ITSM) exams. Get access to mock tests, certification dumps, interview guidance, and career mentoring to boost your job readiness and confidence.
Industry standard curriculum
Every ServiceNow syllabus is designed in alignment with current IT service management, automation, and cloud workflow industry standards, ensuring you gain skills that employers demand.
Real World Projects
Learn through practical use cases and live enterprise service management scenarios, including incident management, workflow automation, CMDB configuration, and service catalog development on the ServiceNow platform.
Flexible Schedules
Choose from weekday or weekend batches to match your availability. Ideal for both working professionals and fresh graduates looking to upskill in ITSM, ITOM, and cloud workflow automation.
Certifications
Get trained and certified in ServiceNow to enhance your professional profile with globally recognized credentials and increase your career opportunities in IT service management and enterprise automation.
Our Accomplishments
Why Learn ServiceNow at PVN Globe?
Certified ServiceNow Trainer With 15+Years Of Experience
Completed 50+ Batches
Affordabale Course Fee
Access to 150+ ServiceNow Interview Questions
Gain Experience worth 0 – 2 Years in just 3 Months
ServiceNow Training with Placement
About the ServiceNow Course
The ServiceNow Course at PVN Globe offers a practical and in-depth introduction to IT service management and workflow automation. Designed for both beginners and IT professionals, the program covers core modules like Incident, Problem, Change Management, CMDB, Service Catalog, scripting, and integrations.
Training is led by certified experts and includes hands-on labs using the ServiceNow Developer Instance. Students build real-world workflows, forms, and custom applications, gaining skills aligned with certifications such as CSA, CAD, and CIS.
With flexible schedules, live project experience, and placement support, PVN Globe prepares learners for in-demand roles like ServiceNow Administrator, Developer, and ITSM Consultant across modern enterprises.
Why Choose ServiceNow?
ServiceNow is a powerful, cloud-based platform designed to streamline IT service management (ITSM), automate enterprise workflows, and improve operational efficiency across departments. Widely adopted across industries, ServiceNow supports scalable digital transformation through IT operations, HR, customer service, and security workflows—all from a single platform. Mastering ServiceNow gives you a competitive advantage in ITSM, process automation, and enterprise service delivery roles.
Key Features of Our ServiceNow Training
Comprehensive Curriculum
Our course is designed to cover all essential aspects of ServiceNow, from platform fundamentals to advanced administration and automation. Topics include ServiceNow architecture, ITSM modules, workflows, scripting (client/server-side), catalog items, CMDB, integrations, and certification preparation.
Experienced Trainers
Learn from certified ServiceNow professionals with hands-on experience in implementing and managing ServiceNow in real-world enterprise environments. Trainers bring practical insights, use cases, and best practices from active projects.
Hands-on Training
Engage in practical exercises, hands-on labs, and real-time projects. Work on scenarios involving incident management, change requests, workflow automation, CMDB setup, and integrations—mimicking actual enterprise ServiceNow implementations.
Flexible Learning Options
Attend training sessions either online or in-person, based on your convenience. We offer both weekday and weekend batches to accommodate students, job seekers, and working professionals.
Certification Support
Earn a course completion certificate from PVN Globe and receive expert mentorship to help you prepare and pass ServiceNow certification exams like CSA (Certified System Administrator), CIS, and more—boosting your job readiness.
Course Content Overview
Our ServiceNow training program includes:
Introduction to ITSM and ServiceNow Platform
ServiceNow Architecture and Navigation
Creating and Managing Tables, Forms, and Lists
Service Catalog and Request Management
Workflow and Flow Designer Automation
Client Scripts and Business Rules (Scripting)
CMDB and Asset Management
Incident, Problem, and Change Management Modules
Notifications, SLA, and Reporting
User Administration and Role-Based Access
Integration using REST and SOAP APIs
Performance Analytics and Dashboards
Real-Time Project Implementation
Certification and Interview Preparation
Who Should Enroll?
Our ServiceNow training is ideal for:
Aspiring ServiceNow administrators and developers
ITSM professionals looking to automate service delivery
System engineers and IT support staff
Fresh graduates seeking a career in enterprise platforms
Professionals aiming for ServiceNow certification and career growth
ServiceNow Modes of Training
Online Training
- Basic to advance level
- Daily recorded videos
- Lifetime whatsapp group
- Live project included
- 100% Placement assistance
- Interview Guidance
Video Course
- Basic to advance level
- Daily recorded videos
- Lifetime whatsapp group
- Live project included
- 100% Placement assistance
- Interview Guidance
Corporate Training
- Basic to advance level
- Daily recorded videos
- Lifetime whatsapp group
- Live project included
- 100% Placement assistance
- Interview Guidance
Certifications in ServiceNow
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS)
- ServiceNow Certified Technical Architect (CTA)
Why Choose PVN Globe for ServiceNow Training in Hyderabad?
Highly Qualified Trainers
At PVN Globe, our ServiceNow trainers are certified professionals with deep expertise in ServiceNow administration, development, and implementation. With years of hands-on experience across real-world enterprise projects and multiple domains, they bring practical knowledge and proven strategies to every session. Their mentorship ensures you not only learn the platform but understand how to implement it in live ITSM and business automation environments.
Interactive Training
Our ServiceNow training is designed with a hands-on, immersive approach. You’ll build workflows, automate service requests, configure the CMDB, and write client/server-side scripts using real-life scenarios. This interactive learning model reinforces concepts and prepares you to work confidently in real-time ServiceNow projects.
Comprehensive Course Material
The ServiceNow course at PVN Globe covers everything from platform fundamentals to advanced topics like workflow automation, scripting, integrations, and security. Our curriculum is regularly updated in line with the latest ServiceNow releases and global ITSM/ITOM best practices, ensuring your skills remain industry-relevant.
Training Materials
We provide full access to premium training materials, including detailed step-by-step guides, platform use cases, scripting examples, system configuration docs, and lab assignments. These materials remain accessible even after course completion, supporting ongoing learning and reference.
Flexible Learning Options
PVN Globe offers both online and classroom-based ServiceNow training. With flexible scheduling—weekday, weekend, and evening batches—you can learn at your convenience without disrupting your job or academic commitments. Suitable for working professionals, fresh graduates, and career switchers alike.
Placement Assistance
Upon completing the ServiceNow course, PVN Globe provides end-to-end placement support. From resume building and interview preparation to job referrals and connections with hiring partners in IT service management, we assist you throughout your career transition into ServiceNow roles.
Skills Developed withServiceNow Training in Hyderabad
At PVN Globe, our ServiceNow Training is designed to equip learners with the practical skills needed to master IT service management and enterprise workflow automation. Through hands-on labs and real-world simulations, students gain experience working with core modules such as Incident, Problem, Change Management, and the CMDB.
The course covers designing workflows, configuring the service catalog, and automating processes using Flow Designer. You’ll also develop strong scripting capabilities on both the client and server sides, along with learning how to integrate external systems using REST and SOAP APIs.
Training takes place on the official ServiceNow Developer Instance, providing a realistic environment that mirrors enterprise-level implementations. Alongside technical skills, you’ll build a solid foundation in ITIL processes, documentation, and professional communication.
01
Introduction to ServiceNow & ITSM Concepts
Understand the core purpose of ServiceNow as a cloud-based platform for IT service management and enterprise workflow automation. Learn about ITIL principles and how they align with ServiceNow modules.
02
Navigating the ServiceNow Interface
Learn how to effectively use the ServiceNow interface, including applications, modules, forms, lists, and filters. Understand user roles, access controls, and the platform’s navigation components.
03
Table Structures & Data Schema
Gain knowledge of creating and managing tables, fields, forms, and relationships. Learn about the ServiceNow data model and how to customize records using schema design best practices.
04
Service Catalog & Request Management
Understand how to create and manage service catalog items, variables, and workflows. Enable users to submit and track service requests efficiently through a structured process.
05
Workflow & Flow Designer
Master automation tools like Workflow Editor and Flow Designer to streamline processes such as approvals, escalations, and task assignments without writing complex code.
06
Client & Server-side Scripting
Learn scripting fundamentals in ServiceNow, including Client Scripts, Business Rules, Script Includes, and UI Policies to customize platform behavior.
07
CMDB & Asset Management
Explore Configuration Management Database (CMDB) fundamentals, CI classes, relationships, and lifecycle tracking of hardware and software assets.
08
Incident, Problem & Change Management
Understand how to manage the full lifecycle of IT issues using Incident, Problem, and Change modules. Learn best practices for ticketing and resolution workflows.
09
Integration via REST & SOAP APIs
Learn how to integrate ServiceNow with external systems using REST and SOAP web services. Understand authentication methods and how to consume and expose APIs.
Career Opportunities in ServiceNow Training in Hyderabad
ServiceNow Administrator
As a ServiceNow Administrator, you'll manage platform configurations, user access, modules, forms, and workflows to ensure smooth day-to-day operations and platform stability.
ServiceNow Implementation Specialist
Design and deploy ServiceNow modules tailored to enterprise workflows. You'll gather requirements, configure environments, and ensure successful platform rollouts.
ServiceNow Developer
Build and customize applications on the ServiceNow platform using client/server-side scripting, API integrations, and UI policies to meet business automation needs.
ServiceNow Business Analyst
Analyze business needs, gather requirements, and bridge the gap between stakeholders and developers to ensure successful ServiceNow solution delivery.
ITSM Consultant
Implement and optimize IT Service Management (ITSM) modules like Incident, Problem, and Change Management, aligning ServiceNow solutions with ITIL best practices.
ServiceNow Technical Architect
Define and lead the architecture of large-scale ServiceNow implementations, ensuring performance, scalability, and secure integrations across enterprise systems.
Skills Developed with ServiceNow Training in Hyderabad
- It simplifies IT service management by providing a unified cloud platform for automating workflows and managing incidents, requests, and assets.
- It enables real-time process automation and orchestration using tools like Flow Designer and IntegrationHub to streamline business operations.
- It enhances productivity with configurable dashboards, reporting, and performance analytics for data-driven decision-making.
- It supports multi-cloud and hybrid environments, allowing seamless integration with existing enterprise systems and cloud services.
- It provides secure access control through role-based permissions, multi-factor authentication, and data encryption to protect sensitive information.
- It boosts collaboration across IT and business teams with shared workspaces, knowledge bases, and automated notifications.
- It supports performance tuning with best practices for scripting, workflow optimization, and load balancing to ensure platform responsiveness.
- It integrates with popular third-party tools like Jira, Microsoft Teams, Slack, and Tableau to create end-to-end enterprise workflows.
- It improves governance and compliance with audit trails, policy enforcement, and risk management capabilities built into the platform.
Student Testimonials
FAQs
ServiceNow is a cloud-based platform that automates IT service management and enterprise workflows. It helps organizations streamline processes and improve operational efficiency.
ServiceNow training is ideal for IT professionals, developers, administrators, and business analysts. Anyone interested in ITSM, workflow automation, or enterprise service management can benefit.
You will learn platform navigation, workflow automation, scripting, and service catalog configuration. Additionally, you’ll gain skills in CMDB management, reporting, and integrations with other systems.
Basic IT knowledge is helpful but not mandatory to start ServiceNow training. Programming basics will be beneficial, especially for those aiming to become developers or administrators.
The training covers key modules such as Incident, Problem, Change Management, Service Catalog, CMDB, Flow Designer, scripting, and REST/SOAP integrations. This provides a comprehensive understanding of the platform.
Yes, the course includes live labs and real-world project scenarios to provide practical experience. Students get access to the ServiceNow Developer Instance for hands-on learning.
Training duration typically ranges from 4 to 8 weeks, depending on the mode and schedule you choose. Both full-time and part-time options are available to suit different needs.
Absolutely! PVN Globe offers flexible training options, including online live instructor-led sessions and classroom training. This allows learners to study conveniently.
Yes, upon course completion, you will receive a certificate from PVN Globe. The training also prepares you for official ServiceNow certification exams to boost your career.
Yes, we provide placement support such as resume building, interview preparation, and job referrals.
Popular certifications include Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS). These credentials are highly valued in the industry.
After training, you can pursue roles like ServiceNow Administrator, Developer, ITSM Consultant, Workflow Specialist, or Integration Engineer. These positions are in high demand globally.
Enterprises use ServiceNow to automate IT services, manage incidents, track assets, and improve workflow efficiency. It integrates with other enterprise systems for seamless operations.